Privacy Policy

1. Who We Are

Men-Kind® is a leadership coaching, facilitation, and retreat practice operated by Paul Prathap Latch, based in Singapore. Our website is menkind.life and you can reach us at contact@menkind.life.

We take privacy seriously. This policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it.

2. What We Collect

We may collect the following types of personal information:

• Contact details, your name, email address and what you write, when you use the contact form or email us.
• Booking information, name, email, and scheduling preferences when you book a Clarity Call in the HubSpot calendar on the contact and proposal pages.
• Enquiry content, the details you share in messages or Clarity Calls (held in strictest confidence).
• Whole Life Wheel and Built to Hold scores. Your scores stay in your own browser unless you ask us to email them to you. If you do, we collect your name, your email address, your scores and how you found the site. Wheel scores are your own ratings of eight areas of life, including your health and your closest relationship. For Built to Hold we also collect your organisation.
• Toolkit requests, your name and email address when you download the coaching toolkit.
• Organisation enquiries, your name, work email, organisation, role, phone, team size, budget, format, preferred dates and the brief you write when you use Request a Proposal.
• Newsletter sign-ups, your email address when you join The Debrief.
• Testimonials, your words, name, role, how you would like to be named, what we worked on and your email, sent through the testimonial form. These go to Prathap by email only, and nothing is published until you approve the final wording.
• How you found the site, the page that referred you, any campaign tags (such as utm tags or an ad click ID) and the first page you landed on. Your browser keeps this for 90 days, and it is added to your record only if you send a form.
• Usage data, statistics about pages visited and time on site. Vercel counts page views and page speed without cookies. Google Analytics runs only if you accept analytics on the cookie banner. It uses a random ID, and it never receives your wheel, scorecard or tool results, or what you type into the site's search.

Some of what you share is personal. Wheel scores cover health and relationships, and coaching conversations can touch anything. Only Prathap sees your scores and messages, and we never share them. A copy of each form you send, including any scores, goes to Prathap's email inbox, which Google hosts. We do not ask for financial or identity documents through this website.

3. How We Use Your Information

We use personal information only for the following purposes:

• To respond to your enquiries and messages
• To schedule and conduct Clarity Calls or coaching sessions
• To send relevant information you have requested about our services
• To email you your wheel, scorecard or toolkit, and the short follow-up emails you agreed to when you asked for it: up to five over six months for the wheel and the scorecard, and two over ten days for the toolkit. Every one has an unsubscribe link, and once you use it the emails stop.
• To improve the website based on usage statistics

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

Where the GDPR applies, we process your data on the following lawful bases:

• Consent, when you submit a contact form or book a call, you are providing consent to be contacted.
• Legitimate interests, to respond to enquiries and improve our services.
• Contract, where we are in a coaching or facilitation engagement with you.

5. Third-Party Services

We use the following third-party tools which may process your data:

• HubSpot, for the Clarity Call booking calendar, managing enquiries and newsletter sign-ups, and keeping the details and scores you send us. Governed by HubSpot's Privacy Policy.
• Resend, for sending the emails you ask for. Governed by Resend's Privacy Policy.
• Vercel, website hosting, and cookieless page-view and page-speed statistics. Governed by Vercel's Privacy Policy.
• LinkedIn, for professional contact and recommendations. Governed by LinkedIn's Privacy Policy.
• Google (Gmail), Prathap's email inbox, which receives a copy of each form you send. Governed by Google's Privacy Policy.
• Google Analytics (GA4), usage statistics with a random ID, loaded only after you accept analytics on the cookie banner. Governed by Google's Privacy Policy.

These providers store data outside Singapore, mainly in the United States. We rely on their published data protection terms, linked above.

6. Coaching Confidentiality

All coaching sessions, facilitation engagements, and client conversations are held in strict confidence. Men-Kind operates under the ICF Code of Ethics, which includes a strong duty of confidentiality. No client information is shared without explicit written consent. Any case studies or testimonials published on this site are either anonymised or shared with the express permission of the individual.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. Enquiry and contact data is retained for up to 2 years. Coaching engagement records are retained for up to 5 years for professional compliance purposes, then securely deleted. Wheel and scorecard scores you send us are kept with your contact record, and the email copy of your form with it, and deleted with them, or sooner if you ask.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict our processing of your data
• Withdraw consent at any time

To exercise any of these rights, email us at contact@menkind.life. We will respond within 30 days. To change your analytics choice, use Cookie settings at the foot of any page.

Under Singapore's Personal Data Protection Act you can ask to see and correct your data and withdraw your consent. The other rights above apply where the GDPR does. Our data protection officer is Paul Prathap Latch, at the same address.

9. Cookies

This website sets no cookies of its own. Your browser keeps a few things on your device so the site works for you: your cookie choice, light or dark theme, your wheel and scorecard answers while you work through them, your last wheel so you can compare next time, and how you found the site (for 90 days). They stay on your device until you clear them. Answers you carry from one tool into Request a Proposal are kept only until you close the tab.

If you accept analytics on the cookie banner, Google Analytics sets cookies with a random ID so we can see which pages help visitors. Decline, or change your mind later with Cookie settings at the foot of any page, and no analytics cookie is set; Vercel still counts page views without cookies. The Clarity Call booking calendar on the contact and proposal pages is HubSpot's own page: when it loads, HubSpot may set its own cookies inside it. We do not use advertising cookies.

10. Changes to This Policy

We may update this policy from time to time. Any significant changes will be reflected in the “Last updated” date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this policy or how your data is handled, please contact us: